Services 

CRM (Sales + Mkt + Services)

As certified Hubspot partners we implement your CRM platform so it is the only source of data which allows your sales, marketing and customer service teams to provide the best unified experience for your customers in a coordinated and profitable way.

• Implementation of sales, marketing and customer service processes  
• Automation of marketing actions
• Lead qualification for the sales department
• Implementation, improvement and automation of the sales process
• Unification of and customer service processes
• Creation of unified tracking and results reports

Inbound Marketing and Marketing Automation  

By implementing automated attraction, conversion and repetition paths, we engage your digital audience with relevant digital content to convert them into qualified leads and profitable customers. We are certified Hubspot partners, the leading solution in marketing automation.

• Inbound strategy diagnosis and definition
• Implementation of digital inbound ecosystems
• Implementation of marketing systems automation
• Inbound content plan
• SEO optimisation

Social Media Marketing

We are recognised Social media experts, which is why we annually carry out the Study of Brand Activity on Social Media for IAB Spain, the only report to analyse the activity of Spanish brands on social media. We promote, energise and monitor social media and the social environment of your company with strategies, methodologies and professional tools.

• Social media strategy diagnosis and definition
• Social media content plan
• Community management
• Social ads campaigns
• Online reputation monitoring
• Influencer marketing
• Social advocacy

Loyalty

Umvuzoo Loyalty is the best digital solution for loyalty to increase the average ticket size, promote activation and encourage the retention of your B2C and/or B2B customers. A digital platform you can use to launch a powerful loyalty campaign for ecommerce, retail, franchises and distribution channels.

• Physical or virtual purchase redemption
• Clustering and personalisation of offers and content
• Community tools: interviews, competitions, gamification...
• Catalogue of incentives
• CMS and personalisable dashboard
• Connection api

Gamificación Comercial

Umvuzoo Sales es una solución digital diseñada para motivar a tu equipo de ventas o canal de distribución mediante atractivas competiciones de ventas, cualificación y juego. Tecnología y storytelling combinados para impulsar tus ventas con la herramienta de motivación más poderosa: ¡el juego!

• Desafíos de ventas tematizables
• Storytellings personalizables
• Rankings dinámicos
• Herramientas de comunidad: formación, retos, microjuegos...
• Catálogo de incentivos
• CMS y dashboard personalizable
• Api de conexión

Listings & Reviews

Listing & Reviews is an ideal digital solution designed to strengthen the SEO visibility of your shopfront and improve the reviews and evaluations of your customers. It increases traffic to your establishment and improves sales through an unique control panel, from which you can:

• Publish and update your local business’ information on more than 50 search engines, social media and GPS applications
• Ask your customers’ opinions by SMS, QR code or email
• Manage and respond to all the reviews from the same place
• Find out and compare the ratings of your competition
• Obtain reports in real-time